Shipping Policy
Order Processing
- All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
- Once your order has been processed and dispatched, you will receive a confirmation email with tracking information (where available).
- During periods of high demand, processing times may be slightly longer. If this happens, we'll do our best to keep you informed.
Shipping Times
We ship to customers within the United Kingdom.
Estimated Delivery Times:
- Standard UK Delivery: 3–5 business days after dispatch.
Please note that these are estimated delivery times and are not guaranteed. Delivery may be affected by local postal services, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable shipping promotions or free shipping offers will be displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email (where available). Please allow up to 48 hours for tracking information to update.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Delayed Packages
If your order hasn't arrived within 10 business days of dispatch, please contact us. We'll work with the carrier to help locate your order and find a resolution.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Email: alviqueshop@outlook.com